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Solutions

Five capabilities, one accountable partner.

From a 20-seat office PBX to a 400-room hotel telephony refresh, Interloop handles design, supply, installation and ongoing support under a single contract.

Business phone systems

Voice that survives the move to IP

Whether you are replacing an ageing PABX, adding SIP trunks to cut line costs, or standing up a new office from scratch, we design the platform around your extension count, call volume and growth plan — then install, commission and support it.

Discuss this with an engineer
  • IP-PBX and hybrid PABX platforms
  • SIP trunk provisioning and least-cost routing
  • Desk, IP and cordless handsets
  • Auto attendant, voicemail and call distribution
  • Migration from legacy analogue systems
Hospitality communications

Built around the guest and the front desk

Hotel telephony is its own discipline. Guestroom phones need the right faceplate, message-waiting light and one-touch service keys; the PABX needs to talk to your property management system; and the cutover has to happen without a single room going dark.

Discuss this with an engineer
  • Guestroom, bathroom, lobby and cordless phones
  • PABX hotel feature sets and room status
  • PMS integration and call accounting
  • SMATV distribution
  • Phased cutover for occupied properties
Network infrastructure

Coverage designed, not guessed

We survey the site, model the coverage, and specify the access points and switching to match the density you actually have — then certify what we install.

Discuss this with an engineer
  • Enterprise and hospitality Wi-Fi
  • PoE switching and network hardware
  • Predictive and on-site wireless surveys
  • IP-DECT for mobile staff
  • Network and system management
Structured cabling & low-voltage

Terminated and tested by certified installers

Interloop holds ADC Krone Master Installer status alongside Siemon, AMP NetConnect and Millennium accreditations. Copper and fibre are installed, dressed, labelled, tested and handed over with results.

Discuss this with an engineer
  • Cat6 and Cat6A copper systems
  • Fibre backbone and riser
  • MDF and IDF build-out
  • CCTV and access control
  • Certification testing and as-built documentation
Managed services & support

The years after the handover

Most of the value of a communications system is realised long after installation. Our managed services cover monitoring, preventive maintenance and defined-response support, nationwide.

Discuss this with an engineer
  • 24/7 monitoring of mission-critical systems
  • SLA contracts with defined response times
  • Scheduled preventive maintenance
  • Moves, adds and changes
  • Remote and on-site engineering
How we deliver

Consulting, support and managed services.

Three service functions sit behind every installation we hand over.

01 / ADVISE

Consulting

Our engineers work on implementation, development and consulting across document and communications products. Experienced consultants and technologists maximise the value of your equipment and get your system running quickly.

02 / RESPOND

Support

The backbone of Interloop service delivery is our management and resource function, directing managed services through full-scale system engineering so you have the highest level of support when you need it most.

03 / OPERATE

Managed services

We provide the people, processes and technology for 24/7 monitoring and management of mission-critical applications — reducing operating expense, mitigating risk and optimising network performance through ongoing monitoring, problem resolution and proactive response.

How we work

A process built for procurement, not surprises.

Every engagement runs the same four stages, with a named project manager and a documented handover at each one.

STAGE 01

Consultation & site survey

Free on-site assessment of your existing infrastructure, cabling and requirements.

→ Site survey report
STAGE 02

Design & proposal

System design, bill of materials and a fixed-scope quotation with a delivery timeline.

→ BOM + fixed quote
STAGE 03

Installation & commissioning

Certified installation, testing, user training and a documented handover.

→ Test results + as-builts
STAGE 04

Support & maintenance

SLA-backed support with defined response times and scheduled preventive maintenance.

→ Signed SLA

Tell us what you're working on.

Send the brief, or just the question. We come back within one business day with a scoped response — no obligation.

Request a site assessment